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Codes of Practice and EthicsAlldridge Consulting follows the codes of practice as laid down by the Institute of Fundraising, EU Consult and the law relating to fundraising within the Charities Acts.
THE EUROPEAN ASSOCIATION OF CONSULTANTS TO AND ABOUT NOT-FOR-PROFIT ORGANISATIONS
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CODE OF ETHICS Preamble EUConsult exists to promote the growth and quality of the European not-for-profit sector and related professional consulting services. The EUConsult Code represents an essential commitment of the Association and its Members to ethical practices. EUConsult Members agree they will comply with the EUConsult Code of Ethics in their services for and about not-for-profit organisations. They shall: 1. Maintain good professional standards and financial integrity, 2. Protect and promote the reputation of the not-for-profit sector, 3. Protect and promote client interests, 4. Provide good service for fair compensation and 5. Implement and enforce the EUConsult Code.
1 Maintain Good Professional Standards and Financial Integrity1.1 Members shall conduct their business with honesty, integrity, fairness, good faith, and accountability. They shall at all times be professional and reliable. All activities shall be conducted with transparency while maintaining client confidentiality and, if applicable, donor confidentiality. 1.2 Members shall at all times avoid conflicts of interest. All financial relationships between Members and their clients and other involved parties shall at all times be transparent to those involved. Members shall not receive remuneration directly or indirectly from suppliers or service companies to client organisations. 1.3 Members shall abide by the laws in the jurisdictions in which they operate. In the event that requirements of relevant laws, codes of relevant professional associations, and the EUConsult Code differ in any respect, Members shall meet whichever standards are higher. 1.4 Members shall not make exaggerated or unsubstantiated claims of past achievements and shall not promise to perform services or deliver results which are beyond their control or capacity. 1.5 Members shall operate with written contracts or letters of agreement, concluded in advance, covering the obligations of both parties and the terms of compensation and reimbursement of expenses. Contracts for periods of service in excess of six months shall also cover the duration and termination of the contract and a method of arbitration in case of disagreement. 2 Protect and Promote the Reputation of the Not-for-Profit Sector2.1 Members shall endeavour to protect and promote the not-for-profit sector by practising the highest standards in their profession and following and promoting this Code. They shall at all times behave in a manner to enhance the reputation of the profession and of EUConsult. A best practice of consulting includes providing discounted or volunteer services to selected clients. 2.2 Members shall counsel clients on the importance and desirability of clear public benefit goals, informed and involved governance, organisational integrity, financial accountability, transparency, and good practices in all their endeavours. 3 Protect and Promote Client Interests3.1 Members shall consistently act in the best interests of their clients and their clients’ stakeholders including, if applicable, their donors. They shall respect the rights, privacy, and confidentiality of their clients and their clients’ stakeholders and shall not use undue pressure and intrusive solicitations. 4 Provide Good Service for Fair Compensation4.1 Members shall provide good service for fair and reasonable compensation. In defining reasonable compensation factors that should be considered are the qualifications, experience, and previous results of the consultants. 4.2 The terms, conditions, and amount of fees shall be determined in advance and agreed in writing between the client and the consultant. Fees shall be determined on the basis of the time to be provided (hourly, daily or monthly) or on the completion of specified activities or projects. For contracts with time charges, Members shall maintain and report accurate time charges and shall not charge a client for more time than actually used for that client or charge two clients for the same time. 4.3 Charging for lobbying on the basis of results or fundraising on a commission basis is not acceptable. In order to assist new or unstable non-profit organisations which attest they do not have the budget for the consulting fee, Members must negotiate the fee as in other contracts but the agreement may provide for scheduled reductions in payment if specified revenue targets are not achieved. Sales of merchandise and arranging corporate sponsorship deals are not covered by the provisions of this paragraph. 5 Implement and Enforce the EUConsult Code5.1 Members shall assure that all their employees, associates and sub-contractors understand and meet the standards of the EUConsult Code. Members agree to provide or offer a copy of the Code to each client. Membership shall be terminated for any member that fails to maintain the standards of the EUConsult Code. Members in good standing may use their Membership in EUConsult as a seal of approval. 5.2 EUConsult encourages clients to bring to the attention of its Committee on Ethics any violation of the EUConsult Code by an EUConsult member.Amended: 20 June 1999
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